Privacy Policy

1. Introduction

Welcome to Age of Aeternus, a service operated by NerdHonest LLC ("NerdHonest," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Age Requirement: This Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.2a Anonymized Gameplay Telemetry

When enabled, Age of Aeternus collects anonymized in-game outcome data for game-balance analysis. This may include event kind, sequence type, damage type, source category, raw and applied amounts, skill outcome, and critical-hit flag. We do not include character names, party names, player identities, free-text notes, or precise timestamps in this telemetry projection. The recipient is our application infrastructure and development team. Telemetry is stored in weekly partitions; a formal maximum retention period is still pending policy sign-off. You can opt out at any time in Settings > Privacy by turning off "Share anonymized gameplay data."

2.3 Information from Third Parties

• Authentication Providers: If you sign in using Google, Apple, or other OAuth providers, we receive your public profile information as permitted by your settings with that provider.
• Patreon: If you support NerdHonest through Patreon or claim Patreon benefits in the Service, Patreon may provide your Patreon member, user, campaign, and tier identifiers; email address; membership status; support amount; membership, entitlement, and charge dates or statuses; and related membership history. We use this information to match or link accounts, verify paid service periods, deliver and maintain membership access and earned rewards, process membership changes and corrections, reconcile missed events, prevent duplicate grants and fraud, and provide support. We do not receive your full payment-card number or Patreon password.

Patreon's notifications to us may transiently include your Patreon profile name; we discard it on receipt and do not store it, use it, or display it. We do not use Patreon profile names or email addresses for public display. If you qualify for The List or another public founding recognition, public display is optional and uses the display name or alias you choose in the Service.

2.3a Cross-App Account Linking

If you choose to link Age of Aeternus with another NerdHonest product, such as writerer, the linked services exchange only the internal account identifiers, link identifier and status, verification status, applicable membership or entitlement tier, and timestamps needed to create, audit, and remove the link and deliver cross-product benefits.

Cross-app linking is voluntary and can be revoked. We do not exchange email addresses, display names, profile data, activity data, character or other user-generated content, or payment-card details between the linked products for this purpose. Badges, titles, and other cosmetic rewards exist only within Age of Aeternus and are not transferred to or displayed in linked products.

2.4 Third-Party SDK Data Collection

Our app integrates third-party SDKs that may collect data independently:

Firebase Crashlytics (Crash Reporting)

• Device state at time of crash (memory, battery, orientation)
• Stack traces and error logs
• Device model and OS version
• App version and build number

Important Notes:

• Native crash reporting (Firebase Crashlytics, on mobile) is disabled by default until you opt in to analytics in Settings > Privacy
• For EEA/UK users: We rely on legitimate interest for crash reporting to maintain app stability; however, you may object to this processing and disable it in Settings > Privacy, and we will honor your choice

Technical Diagnostics (First-Party Web Crash Beacon)

• On the web app, when an error occurs we collect a minimal report: the error type, a code-location fingerprint, the screen (route) you were on, app/platform version, and short breadcrumbs of recent navigation. It is not linked to your account and contains no user, character, or party identifiers, no message content, and no personal profile information. It is stored in our own Firebase project (not shared with third-party analytics vendors).
• This is separate from analytics. To keep the app stable it is on by default under legitimate interest; you can turn it off at any time via the Technical diagnostics toggle in Settings > Privacy, and we honor your choice immediately.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Create and manage your account
• Store and sync your character data across devices
• Enable party features and friend connections
• Process loyalty points earned through engagement
• Match or link Patreon memberships to eligible accounts
• Verify Patreon paid service periods and paid-through access
• Deliver Patreon membership access and earned founding benefits in Age of Aeternus and eligible linked NerdHonest products
• Reconcile membership changes, refunds, chargebacks, and missed or duplicate events

3.2 Service Improvement

• Analyze crash reports to improve stability
• Debug and fix technical issues
• Develop new features based on user feedback

3.3 Communication

• Send service-related notifications
• Respond to support requests
• Provide updates about the Service (with consent for marketing)
• Send transactional emails (for example: export links, security alerts, subscription notices, and legal updates)
• Send marketing emails (promo codes, event notifications, product updates) only with your explicit opt-in consent, managed through EmailOctopus

3.4 Sponsors and Partnerships

• We may display sponsor or partnership information in the Service
• We do not sell your personal information to sponsors, and we do not provide your personal information to sponsors for their own marketing without your consent

3.5 Legal and Safety

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on:

You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Data Sharing and Disclosure

5.1 We Share Data With:

a) Service Providers (Sub-Processors):

Patreon Data Source: Patreon provides the membership information described in Section 2.3. We do not send Age of Aeternus character data, user-generated content, or activity data to Patreon, and we do not receive full payment-card information from Patreon.

b) Other Parties:

• Other Users: Your display name, username, profile picture, bio, and shared content are visible to party members and friends as configured in your privacy settings.
• Optional Public Recognition: If you opt in to The List or another public founding recognition, the display name or alias you choose, your qualifying recognition, and any applicable active-supporter status may be visible publicly. You may hide or remove the public entry without losing the underlying private qualification.
• Legal Requirements: We may disclose information to comply with legal processes or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred.

c) NerdHonest-Operated Linked Products:

When you voluntarily link Age of Aeternus with another NerdHonest product, we exchange the limited account-linking and entitlement information described in Section 2.3a. We use it only to maintain the link and deliver the requested cross-product benefits, not for independent marketing or to combine your activity or content across products.

5.2 We Do NOT:

• Sell your personal information
• Share your personal information for cross-context behavioral targeting
• Provide data to third parties for their own marketing

6. Data Retention

After the retention period, data is securely deleted or anonymized.

7. Your Rights

7.1 All Users

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Control Public Recognition by opting in, changing the display name or alias, or hiding or removing an eligible public founding entry
• Disconnect Linked NerdHonest Products to stop future cross-app entitlement exchanges and remove the active account mapping
• Manage email preferences at any time via Settings > Privacy > Email Communications, or via the unsubscribe link in any marketing email

7.2 How to Exercise Your Rights

In-App (Recommended): Navigate to Settings > Account > Privacy to:

• View your data
• Update privacy preferences
• Disable crash reporting
• Manage analytics preferences

If you are unable to use the in-app tools, please use the email method below.

Via Email: Contact us at privacy@nerdhonest.com with:

• Your registered email address
• The specific right you wish to exercise
• Any relevant details to help us process your request

Response Timeframes:

For complex requests or high volumes, we may extend response times as permitted by applicable law, but will inform you of any extensions.

7.3 EEA/UK Users (GDPR)

Additional rights include:

• Restriction of processing
• Objection to processing based on legitimate interests
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7.4 California Users (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Equal service and price

Notice at Collection: We collect the categories of personal information listed in Section 2 for the purposes described in Section 3.

Do Not Sell My Personal Information: We do not sell personal information as defined under CCPA.

7.5 Other Jurisdictions

Users in other jurisdictions may have additional rights under local law. Contact us at privacy@nerdhonest.com to inquire about rights specific to your location.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption in transit (TLS/SSL)
• Encryption at rest (Firebase security)
• Access controls and authentication
• Regular security assessments
• Firebase Security Rules for data access control

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States, where our service providers operate. We ensure appropriate safeguards are in place:

Transfer Mechanisms:

• EU-US Data Privacy Framework: Google LLC is certified under the EU-US Data Privacy Framework for transfers from the EEA
• Standard Contractual Clauses (SCCs): We rely on SCCs for transfers to jurisdictions without adequacy decisions
• Data Processing Agreements: All service providers have signed appropriate data processing agreements

Google's Data Processing Terms: Our use of Firebase and other Google services is governed by Google's Data Processing Terms, which include commitments regarding international data transfers. See: https://cloud.google.com/terms/data-processing-terms

10. Children's Privacy

Age of Aeternus is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn that we have collected data from a child under 18, we will delete it promptly.

If you believe a child has provided us with personal information, please contact us at privacy@nerdhonest.com.

Note on COPPA 2025 Amendments: The FTC has issued updated COPPA rules effective April 2026 that provide additional protections for users aged 13-16. While Age of Aeternus is designed for users 18 and older, we are committed to complying with all applicable child privacy regulations. Users under 18 are not permitted to use our Service.

11. Third-Party Services

Our Service integrates with third-party services. Each has its own privacy policy:

We encourage you to review these policies.

12. Cookies and Tracking Technologies

For detailed information about cookies and similar technologies, please see our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy with an updated "Last Updated" date
• Sending an in-app notification
• Emailing registered users (for significant changes)

Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices:

NerdHonest LLC — Age of Aeternus

Privacy Inquiries: Email: privacy@nerdhonest.com

Data Protection Officer: Email: dpo@nerdhonest.com

Response Time: We aim to respond to all requests within 30 days.

15. Supplemental Notices

15.1 Nevada Residents

Nevada residents may opt out of the sale of covered information. We do not currently sell covered information as defined under Nevada law.

15.2 Virginia Residents (VCDPA)

Virginia residents have rights similar to those described in Section 7, including the right to access, correct, delete, and obtain a copy of personal data. We do not use your personal information for cross-context behavioral targeting as defined under the VCDPA. If this changes, you may opt out by contacting us at privacy@nerdhonest.com.

15.3 Colorado Residents (CPA)

Colorado residents have rights to access, correct, delete, and obtain a portable copy of their personal data. We do not sell personal information or use it for cross-context behavioral targeting as defined under the CPA. If this changes, you may opt out by contacting us at privacy@nerdhonest.com.

Effective Date: August 10, 2026

Version: 1.5